Privacy Policy

At Moreach, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Your Data Belongs to You

All data you create, upload, or generate through Moreach remains your property. We act only as a processor of your data and will never claim ownership of your campaigns, discoveries, or insights. You maintain full control and can export or delete your data at any time.

2. Information We Collect

We collect information that you provide directly to us:

• Account information (name, email address, password)
• Business information and campaign details
• Search queries and discovery preferences
• Usage data and analytics
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our audience discovery services
• Process your searches and generate insights
• Send you service updates and important notifications
• Analyze usage patterns to improve our platform
• Provide customer support

4. We Never Share Your Data

Your data is never sold, rented, or shared with third parties. We do not:

• Sell your personal information to advertisers or data brokers
• Share your campaign data with competitors
• Use your data to train AI models for other customers
• Provide your information to third-party marketing services

The only exception is when required by law or to protect our legal rights, and we will notify you whenever legally possible.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data storage, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. GDPR Compliance

We fully comply with the General Data Protection Regulation (GDPR) and respect your rights as a data subject. You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of data processing

To exercise any of these rights, contact us at privacy@moreach.ai

7. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will permanently delete your personal data within 30 days, except where we are required by law to retain certain information.

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or sell your browsing data to advertisers. You can control cookie settings through your browser.

9. International Data Transfers

Your data may be processed in countries outside your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Moreach is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform. Your continued use of the service after changes indicates acceptance of the updated policy.